All our faucets and bathroom accessories are made by solid brass. For faucets related to drinking water like basin faucet and kitchen faucet we are using lead free brass which lead content is less than 0.25%
We are using Spain CITEC as standard configuration for our faucet. The cartridge can change to Spain SEDAL with no additional cost and add 1.2 USD changed to Hungary Kerox cartridge.
All our faucets are using Swiss Neoperl aerator, for basin mixer have option for 2.2GPM( 8.7L/M) and 1.5GPM(5.7L/M) at the same cost.
Yes, all our faucets are packed with all the necessary installation part, Including the waterline/flexible hose. And different like others, our waterline/flexible hose is 24”( 600mm) length.
For small quantity orders, we are using brown box for faucets and white box for accessories, this can be updated to black printed box if needed.
All package are without Chinese characters or Made In China information.
For chrome finish it’s around 0.2-0.25um thickness while Nickel is 8-12um thickness. Actually thickness is not only the reason for finish quality and all our faucets are pass ASS 120 hours test which also called Grade 10 in China.
Yes, For now we are producing almost all the popular finishes like Chrome, Matte Black, Brushed Gold and Brushed Nickel finish, and latest finishes like Brushed Gunmetal; Other finishes like Chrome/White, Chrome/black,
Antique finishes are also available. MOQ for other finishes is 200 PCS per SKU but we are flexible on this, Please check with our sales for details.
Yes, if quantity reach 300 PCS per each we provide color printed box free of charge and it can be mixed, for example, you order 100 PCS chrome, 100 pcs Brushed Nickel and 100 PCS Matte black
Of basin mixer SKU AT010011, we can provide color printed box to you free of charge.
Yes, All our items are packed with a neutral English manual. If need, can add your company Logo and website information, But if need other languages then it will need you help to translate for us.
Usually for first order we provided 1%-3% spare parts for you to keep in warehouse for customer service. And if you need additional, We will provide it at the cost prices.
Well, Every manufacturer said they produce high quality products. We maybe not the best in China, But our quality is around 15%-20% higher than average Kaiping quality.
And for prices, We are not work for cheap prices. But we are proud to say we have the best balance for quality and prices, plus the service you can get from here, you will not regret for working with us.
We provide 10 years warranty for our faucets and accessories, More details please check our products warranty page.
Yes, we can put your logo and make your package according to your requirement, We can also working together by design some special or unique items according to your request.
Take basin mixer for example, Tooling cost will be around 1500 USD for Zinc alloy handle and 1200 USD for body, and tooling cost will refund back if quantity reach 1000 PCS.
The process will be: propose an idea-work our draft design concept-customer change/confirm-make quotation/dimension drawings-Confirm-Open mould -make sample- test- place trial order-ship.
Usually it need around 45 days to 75 days for ship out the first order for the new order.
Well, our products very seldom have quality complaint especially function complaint. But in case it happens, We first need client send the complaint photos/videos to determine the complaint quantity and model, then arrange spare parts or fully new products as replacement.
Then we figure out the reason and give an eternity solution, then make improvement for this complaint products and related products.
Yes, We are using PVD technology for Brushed Gold finish, Brushed Rose Gold finish, Polished Gold and some Brushed Nickel finishes.
PVD (Physical Vapor Deposition) is a molecular process by which a faucet is finished with a uniform layer of
deposited metals, metal alloys or metal nitrides and oxides.
The resulting finish is a molecular bonded finish that has become part of your faucet rather than a “dipped” or
spray-coated faucet. The process is carried out in a large vacuum chamber (.013 atmospheres).
The faucets are placed into the evacuated chamber while an inert gas such as argon is backfilled and ionized.
This cleans and prepares the parts for the metal deposition process. A metal is introduced to a high current,
low voltage electrical arc resulting in gaseous and ionized metal that is then accelerated at high energy and
introduced to the chamber with inert or reactive gases.
The different mixtures of gases will react with the deposited metal resulting in various colors we see on
faucets. For instance, zirconium and nitrogen are used to make the popular polished brass we see on most
door handles and faucets.
Compared with PVD finish, the spot-resitant finish is hard to leave fingers and water spot on faucets, so it’s very easy to clean.
Our Brushed Nickel finish, Brushed Gunmetal finishes are using this technology.
The Magnetic docking are used for pull down kitchen faucets, With magnetic spout, the hand shower are pulls precisely into place and keeps it secure every time.
Yes, spare parts finishes are consistent with our faucets finishes, like Pop up waste, slide bar, head showers, shower brackets etc… Some items like ABS material are not produced by ourselves, We source and control the quality and finishes by adding little bit management cost.
Our factory is located in Zhishan Town, Heshan city which is part of Kaiping Guangdong production area.
And you are always welcome to visit our factory, It’s around 90min drive to Guangzhou airport and 80 Min to Guangzhou south station, contact us to make an appointment and we will arrange a pick up for you.
We have all process in house except plating, like casting, machining, polishing and assembling, so we can control the quality and production time.
Yes, we have more than 12 years experience in manufacturing, and we are a team of professionals with average over 10 years experience in kitchen and bathroom business.
So far we have exported to more than 20 countries.
Our main markets is North American and Europe, so far 35% of our business is from USA, 25% from Europe, 15% from Middle East, 10% from East Asia, 3% from Oceania, 13% from domestic( China).
Visit our website or check our catalogue, selected your interested items, submit your inquiry on website or send email to firstname.lastname@example.org, Our sales will contact with you as soon as possible.
Usually we required 100 PCS as MOQ for single SKU, But we are flexible on this. For some items, we keep in stock and can be ordered less to 1 carton.
For Chrome finish orders, usually we ship out within 30-35 days, While if have other finishes, delivery time will be around 45-60 days. Depends on the order quantity and the finishes selected.
For the items we keep in stock, it can be shipped out within less than a week.
Usually we accept T/T payment, 30% deposit before production and balance before shipment.
Our standard prices is FOB Jiangmen, But if order amount is less than 15,000 USD then the terms will be EX works.
We can also do FOB Yantian if special requires.
If the products is full containers, then we can ship the products with/without pallets, depends on how many space left in container.
For LCL shipment, all products are packed well in plywood pallets with sticker cleared noted what’s in pallets and shipping mark.
Of course yes. And if you don’t have people in China, I can ask our independent QC to inspect the products and send the inspection report to you before loading, furthermore this is free of charge.
We are working hard to make us to be your reliable supplier in China.
Yes, high resolution photos can be provided after order confirmed. Most our products already have a lot professional photos, If don’t have we can be of help to shoot and provided.
If you have any other questions, please feel free to contact us.